By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making your purchase. If you do not agree with any of these terms, please do not use our services.
Ordering Process
- Order Placement: All orders must be placed through our official website, via phone, or in person. Orders are subject to availability and confirmation of the order price.
- Custom Orders: We offer custom cheesecake designs. Specific details and requirements must be provided at the time of ordering. We will do our best to meet your specifications, but variations may occur.
Payment
- Pricing: All prices are listed in US Dollars and are subject to change without notice. Prices do not include taxes or delivery charges, which will be added to the total amount due.
- Payment Methods: We accept payment via credit card, cash, check, or online payments.
- Full Payment: Full payment is required at the time of order placement. Orders will not be processed until payment is received.
Delivery and Pickup
- Delivery Area: We deliver within the metro Jackson, MS area. Delivery outside this area may incur additional charges or may not be available.
- Delivery Time: Delivery times are estimates and may vary. We are not responsible for delays caused by factors beyond our control.
- Pickup: Orders can be picked up in person during business hours. Please bring your order confirmation and ID.
Cancellation and Changes
- Order Changes: Any changes to orders must be requested at least 48 hours before the scheduled delivery or pickup time. We will try to accommodate changes but cannot guarantee them.
- Cancellations: Orders can be canceled within 24 hours of placement for a full refund. Cancellations made after this period will not be eligible for a refund.
Refunds and Returns
- No Refunds: All sales are final. We do not offer refunds or exchanges for any reason, including but not limited to dissatisfaction with taste, design, or delivery delays.
- Quality Issues: If there is a quality issue with your order, please contact us within 24 hours] of receiving your cheesecake. We will review your concern and may offer a replacement at our discretion.
Allergies and Dietary Restrictions
- Ingredients: Our cheesecakes are made with eggs, dairy, & nuts. Please inform us of any allergies or dietary restrictions at the time of ordering.
- Allergen Information: While we take precautions to prevent cross-contamination, we cannot guarantee that our products are free of allergens.
Liability
- Limitation of Liability: Our liability for any claim arising out of or in connection with the purchase of our products is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
- Indemnification: You agree to indemnify and hold harmless Tybre Custom Cheesecakes, its owners, employees, and agents from any claims, damages, or expenses arising out of your use of our products.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Mississippi. Any disputes arising from these terms shall be resolved in the courts of Mississippi.
Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time without prior notice. Any changes will be posted on our website and will take effect immediately upon posting.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at 601-265-0793.
Thank you for choosing Tybre Custom Cheesecakes. We appreciate your business!